AutomationEdge Intelligent Automation
AutomationEdge is an Intelligent Robotic Process Automation product that comes with bundled of essential technologies for automation of front office, middle office, back office, and IT operations.
AutomationEdge provides Chatbots, Intelligent Automation bots, AI and Machine Learning capabilities that help clients reduce costs, improve response time, grow business and achieve compliance. AutomationEdge provides ready Bots and development environment to build new Bots.
Business Process Automation
Every organization has various business functions, and each function is having a set of processes, some of these processes have repetitive and rule-based tasks which are time consuming and can be error prone if performed by humans. AutomationEdge – Robotic Process Automation automates such repetitive data processes, like processing transactions, collating data, triggering responses, and integrating various disparate data systems. AutomationEdge – RPA and its intelligent automation ensures that all such operations across front office, middle office, back office and IT operations are being done at faster speed and at reduced cost with highest accuracy.
What more can be Automated?
With AutomationEdge, you can automate Excel spreadsheet procedures and activities. You can put all the data integrity checks, validation and reduce the data processing time from hours to minutes using AutomationEdge. With the integration of Excel automation and robotic process automation, you will be able to automate many operations in your organization.
AutomationEdge Chabot is the bot that interacts with customers and fulfills requests using Artificial Intelligence. These bots asks questions, collect information, and executes task in your back-office application via a chat window, text, or email. This way AutomationEdge reduces the need for the human agent to interact with customers.
AutomationEdge Chatbot allows your customers to reach you anytime, anywhere, by seamlessly integrating all your existing online and mobile platforms, including websites, apps, and text messaging.
AutomationEdge Chatbot offers the highest level of customer experience with shorter transaction times, reducing manual errors and avoiding the highly irritating repeat questions for the same information.
One of the leading insurance companies uses AutomationEdge Chatbot Automation to automate the Insurance Policy underwriting process.
These days, managing data has become a crucial for any organization as most of the industries need latest and accurate data that will keep their business floating with competitive market. SAP ERP is one of the reliable sources to manage business operations for any size.
With SAP Automation using AutomationEdge, stakeholders gain more visibility, control of processes, increased efficiency, enhanced reliability, and reduced costs.
Customers who are using AutomationEdge SAP automation have noticed almost zero errors in their back end that will reduce the cost for rework.
Web UI Automation
The web has become a central and integral part of today’s world of technology. More and more providers and systems are switching to the cloud and web-based applications as we evolve in this digitally transforming era. This shift to the web gives organizations a unique capability of seamless portability as well as the ability to access data from anywhere using cloud technology. What this also means is that there is an abundant scope for web and UI automation in the current industry state.
It is troublesome for HR to convey essential focus when staff individuals are covered in everyday, dull and tedious assignments. AutomationEdge can bolster all the ordinary HR and Finance operational difficulties; there are well-ordered procedures which rely on various frameworks. The tedious task which is administered based on the step by step methods and requires time and exertion (e.g., finance). Exactness disappointment in information preparing mistakes and information compliance issues (e.g., contrasts in HR and Finance information.
Front Office Automation
Customer experience is vital for business performance; it is imperative to have sophisticated technology wherever there is a direct interaction involved with customers is it through a phone call, email, chat or SMS. AutomationEdge Robotic Process Automation offers a highest level of customer experience by providing the fastest, error-free response 24*7.
AutomationEdge Front office automation revolutionizes the way business interacts, communicates and engages with customers. Whether the customer requests a quotation or submits a balance inquiry, he expects a lightning-fast response with no errors and without being repeatedly prompted for same information.
AutomationEdge has automated various front office processes like Quotation Generation, Loan De-duplication, etc.
Middle Office Automation
In many situations, the middle office functions as a support mechanism for the front office and also has the responsibility of providing the back office with the data necessary to complete the transaction process with the customer. As it is crucial to automate the Front office and Back office automation of the middle office is equally important to consider operations such as risk management, compliance regulatory and technology.
AutomationEdge middle office automation helps to eliminate the cost and risk arising due to gaps created by efficient front office and manual middle office operations. AutomationEdge RPA has automated various middle office processes like salary transfer, Credit card limit etc.
Back Office Automation
Back office operations have are traditionally been based on paper-intensive and labor-intensive.Whileintensive. While front office automation is critical to for the customer experience, it is equally important to have highly efficient back office operations.
AutomationEdge – robotic process automation can help to automate all your back office operations to offer reduced processing cycle times, improved visibility into the status of requests for front office and customers, standardization of the processes across regions, and improved quality of service to customers.
AutomationEdge RPA has automated various Back office processes like employee contracts, supplier management.